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People Love Our Software!
Would They Love Talking to You?
With a market share of around 80%, Volume Graphics holds a leading position in the industrial computed tomography (CT) software industry and has been distinguished by the global business consulting firm Frost & Sullivan with the “2018 Global Industrial CT Software Market Leadership Award.” Global customers from the automotive, aerospace, and electronic industry—among others— use Volume Graphics software for quality assurance in product development and production. Since 2020, Volume Graphics has been part of Hexagon, a global leader in sensor, software, and automation solutions.
Volume Graphics is a rapidly growing company that offers an innovative work environment, an open corporate culture, opportunities for creativity, and flat hierarchies. We are proud to offer all employees a competitive compensation package and a modern workplace at an attractive location.
Because of our continuing expansion, we are looking for a(n):
Account Manager (Inside Sales)
for our offices in Charlotte, NC.
Your Tasks:
- After introductory training, you will take over telephone consultation and customer support
- You will independently process sales orders and prepare offers, contracts, licenses, and invoices
- You will be responsible for acquisitions, research, and qualification of new customers via internet, telephone, and video conference
- You will be responsible for generating, evaluating, qualifying, and supporting leads
- You will assume additional administrative duties
- You will support Sales Operations and Sales Analytics in creating diverse reports and figures
- You will be responsible for maintaining the database in Microsoft Dynamics CRM, Microsoft Dynamics Navison, and Salesforce and can create reports both in the systems and in Microsoft Excel
- You will work closely with sales representatives, consulting, pre-sales, partner management, and technical support
Your Profile:
- Successfully completed business studies, commercial vocational training, or equivalent qualification
- Possess work experience in sales and/or customer support in the software industry
- Experience in the CT or X-ray inspection software industry or hardware, non-destructive testing (NDT) software, metrology, additive manufacturing, CAD, 3D measuring, or production automation technology is desired
- Possess excellent team and communication skills combined with pronounced customer and service orientation
- Demonstrate a high level of reliability, independence, flexibility, and sense of initiative
- Proficient in MS Office (Outlook, Word, Excel, PowerPoint); a strong affinity for IT and experience in Microsoft Dynamics CRM, Navison, and Salesforce are desired
- Have an excellent command of English and Spanish
- Other languages are a plus
Volume Graphics offers an innovative work environment in a rapidly growing company with an open corporate culture, room for creativity, and flat hierarchies. We are proud to offer all employees competitive remuneration and a modern workplace at an attractive location.
We are an equal opportunity employer. At Volume Graphics, we are committed to treating all applicants and associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, religion, or any other legally protected characteristics. Candidate must possess a basic understanding and knowledge of the International Traffic in Arms Regulations (ITAR), including what they are, what they cover, and the corporate responsibilities for compliance under these regulations.
Please send your complete application including your salary expectations and earliest starting date as a PDF file to Ms. Vanessa Wolff at jobs@volumegraphics.com.
Volume Graphics, Inc.
4944 Parkway Plaza Blvd., Suite 110
Charlotte, NC 28217
Phone: +1 704 248 7736
jobs@volumegraphics.com
