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On this page, you can find answers to the most frequently asked questions about VG Academy training courses.
Yes, it is our pleasure to offer on-site training. Please get in contact with us to discuss if this is an appropriate solution in your case. Also please note that some time ahead of the training is required for preparation.
Yes, you can. However please note that we cannot guarantee that our trainer has the time to shed an eye on your data during the regular course. In addition, we do not recommend bringing confidential data to a public training course.
Basic training courses
We recommend that you familiarize yourself with the software before the course begins.
A good way to prepare is our tutorials which you can find in the software under "help" - "show tutorials"
Advanced training courses
Should you be interested in an advanced training, knowledge of basic functionality of the software is a prerequisite. Some courses require a prior participation in a basic training course. Please consider the preconditions for participation that are displayed in each training description.
After you have successfully completed one of our training courses, you will automatically be entered into VG Academy’s alumni program. Depending on the training course, your benefits will include special discounts (=alumni rates) and automatic eligibility for any subsequent courses with prerequisites. Please contact us for more details.
In case you are uncertain about which course to choose our interactive training consultant will be of help. But we also look forward to discussing your training inquiry in person via email or phone.
Yes, a non-binding reservation is possible. Simply send us an e-mail with the name of the training participant or give us a call.
VG Academy Germany
Training seats can be purchased as long as they are available. However the training fee needs to be settled prior to the start of the course. That's why some lead time makes sense. In addition, our training courses book well in advance and we therefore recommend securing your seat as soon as possible.
VG Academy USA
You can book training seats up to ten days prior to the start of the training in our web shop (credit card payment). However our training courses book well in advance and we therefore recommend securing your seat as soon as possible.
VG Academy Germany
You can address your inquiry to VG Academy via telephone, email or the inquiry form linked on the website of the respective course. We will be happy to provide you with a quotation for your chosen course. An official order is required for your binding registration. You can either provide us with a purchase order or you use our order form which we will provide you with. Your registration is finalized once the training invoice has been issued and once we received the signed participant form (also provided by us).
VG Academy USA
Signing up is possible via our web shop. Initially, please submit your booking request including all relevant information. In a next step we'll confirm your booking request and you'll receive a link for credit card payment.
Should you prefer payment via wire transfer please contact us. We'll then be happy to provide you with a quotation and all relevant documents and information.
In both cases your registration is finalized once the training fee has been settled and once we received the signed participant form. This document will be provided by us.
VG Academy Germany
Staycity Aparthotels Heidelberg
Speyerer Straße 9, 69115 Heidelberg, +49 6221 36000
Next tram stop: Montpellierbrücke (line 22)
Please ask for special Volume Graphics company rate.
Premier Inn Heidelberg City Bahnstadt Hotel
Czernyring 26 – 28, 69115 Heidelberg, +49 6221 648 4896
Next tram stop: Montpellierbrücke (line 22)
VG Academy USA
Residence Inn Charlotte Airport
2220 W Tyvola Rd, Charlotte, NC 28217
Fairfield Inn & Suites Charlotte Airport
2220 W Tyvola Rd, Charlotte, NC 28217
Aloft Charlotte Airport
3928 Memorial Pkwy, Charlotte, NC 28217
Please contact us for booking links and promo codes.
VG Academy Germany
It is our pleasure to reserve one of our parking lots in the underground parking for you. Please inform us as soon as possible if you plan to travel to Heidelberg by car.
VG Academy USA
Parking lots are available for training participants.
No, in our fully equipped training rooms you'll find everything you need for a successful training participation.
Throughout the training coffee, tea and water are available, and a snack lunch is served during the lunch break.
In Europe, Latin America (without Mexico), and Africa:
Phone: +49 6221 73920 810
In Canada, USA, and Mexico:
Phone: +1 704 248 7736 Ext. 110
In Asia (except China and Japan), Australia, and parts of Oceania:
Phone: +65 6665 0311
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